Salesforce CRM

Master Salesforce CRM for Business Success

Unlock the power of Salesforce with our Salesforce CRM Training Program. Learn to leverage the #1 customer relationship management platform to drive sales, improve customer service, and automate marketing campaigns. Our expert-led training equips you with practical knowledge and hands-on experience to become a Salesforce professional.

Why Learn Salesforce CRM?

• Industry Leader: Salesforce is the world's leading CRM platform, trusted by businesses across industries.
• High Demand: Salesforce professionals are among the most sought-after in the job market.
• Versatile Applications: Used for sales, service, marketing, analytics, and more.
• Career Opportunities: Open doors to roles like Salesforce Administrator, Developer, and Consultant.

Why Choose Our Training?

• Certified Trainers: Learn from Salesforce-certified professionals with real-world expertise.
• Comprehensive Curriculum: Covers Salesforce Admin, Developer, and Lightning Platform.
• Hands-On Projects: Work on real-world Salesforce implementations.
• Certification Ready: Prepare for globally recognized Salesforce certifications.
• Placement Support: Job referrals, resume building, and mock interviews.

Course Synopsis

• Duration: 10 Weeks (Weekday and Weekend Batches Available)
• Mode: Online / Classroom
• Level: Beginner to Advanced
• Prerequisites:No prior Salesforce experience required.

Prerequisites

• Basic understanding of business processes.
• Familiarity with IT systems is helpful but not mandatory.

Course Content

Module 1: Introduction to Salesforce CRM

• Overview of CRM Concepts and Salesforce Ecosystem
• Introduction to Salesforce Editions and Features
• Navigating the Salesforce Platform

Module 2: Salesforce Administration

• Setting Up Salesforce: Users, Roles, and Permissions
• Configuring Data Models: Objects, Fields, and Relationships
• Workflow and Process Automation
• Security and Access Management
• Data Management: Import, Export, and Validation

Module 3: Salesforce Development (Apex & Visualforce)

• Introduction to Apex Programming
• Building Custom Applications with Visualforce
• Triggers and Asynchronous Processes
• Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL)
• Developing Custom Components

Module 4: Lightning Experience

• Overview of Salesforce Lightning Features
• Building Lightning Applications
• Lightning Web Components (LWC) Development
• Migrating from Classic to Lightning

Module 5: Sales and Service Cloud

• Configuring and Managing Sales Cloud
• Configuring and Managing Service Cloud
• Case Management and Knowledge Base Setup
• Sales Process Automation

Module 6: Integration and Advanced Features

• Integrating Salesforce with External Systems
• REST and SOAP APIs in Salesforce
• Advanced Reporting and Dashboards
• Salesforce Mobile and AppExchange

Module 7: Capstone Projects

• Project 1: Implement a Salesforce Sales Cloud Solution for a Retail Company
• Project 2: Automate Customer Service Processes with Service Cloud
• Project 3: Develop a Custom Lightning Web Component

Placement Assistance

• Tailored resume creation for Salesforce roles.
• Mock interviews conducted by Salesforce experts.
• Job referrals to top companies using Salesforce CRM.

Who Should Enroll?

• Professionals looking to enhance their CRM expertise.
• Graduates seeking to build a career in Salesforce development or administration.
• IT professionals aiming to specialize in Salesforce implementations.
• Businesses planning to adopt Salesforce solutions.

Certification

Receive a Certificate of Completion and prepare for:

• Salesforce Certified Administrator
• Salesforce Certified Platform Developer I
• Salesforce Certified Sales Cloud Consultant

Download Detailed Course Content

Upcoming Batches

• Classroom Batch: Click Here
• Online Batch: Click Here

Enroll Now!

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